UNAKRT seeks expressions of interest from vendors for the provision of Digital Services (media/communications)
1. Brief Scope of Services:
UNAKRT seeks Expressions of Interest from vendors for the provision of Digital Services (media/communications)
The United Nations Assistance to the Khmer Rouge Trials (UNAKRT) provides technical assistance to the Extraordinary Chambers in the Courts of Cambodia (ECCC). The ECCC is a Cambodian judicial institution mandated to bring to trial senior leaders of Democratic Kampuchea and those who were most responsible for the crimes committed by the Khmer Rouge regime during the period from 17 April 1975 to 6 January 1979.
The Addendum to the Agreement between the United Nations and the Royal Government of Cambodia vests the ECCC with residual functions which shall commence upon the completion of judicial activities, projected for the end of 2022. As part of its residual mandate, the ECCC is required to disseminate information to the public regarding the Extraordinary Chambers.
The present EOI is issued to identify suitably qualified vendors with expertise and demonstrated experience in providing digital media/communications-type services within the Cambodian market. It is expected that the successful vendor will be able to provide media, communications, marketing and technological know-how (see part 3, below) to improve the ECCC’s engagement with stakeholders (including victims of the Khmer Rouge regime, Cambodian youth, and the general public both in Cambodia and abroad), disseminate information effectively, and communicate the ECCC’s legacy.
For more information about UNAKRT: www.unakrt-online.org
For more information about the ECCC: www.eccc.gov.kh
Vendors will be assessed against (1) their ability and (2) demonstrated experience in delivering the following services:
(a) Advisory/consultancy services for communications strategies and the design and dissemination of digital content (text, videos, interactives and social media).
Purpose: To help reach target audiences such as victims of the Khmer Rouge regime, youth, academia, and the general public in an understandably and educational way.
(b) Website/app production and graphic design, including imagery and iconography.
Purpose: To develop bespoke and sustainable information hubs for the ECCC which incorporate modern and effective UX/UI principles
(c) Development of interactive online content, such as multimedia packages, maps (e.g. Google Maps API), timelines, lists, photo boards etc.
Purpose: To engage stakeholders interactively
(d) Production of videos, including informative Tik-Tok style content and with Cambodian influencer casting.
Purpose: To inform stakeholders in a digestible and interesting way, especially Cambodian youth
(e) Ability to leverage immersive technologies such as virtual reality and augmented reality.
Purpose: To enhance stakeholder understanding and to leave a lasting impact
(f) Illustration services for print and digital media (e.g. books, reports, pamphlets, signs, billboards, digital displays etc).
Purpose: To disseminate information using “traditional” media and methods
(g) Design and curation of exhibition spaces including interactive stakeholder-appropriate digital displays.
Purpose: To bring history and information “offline” and into the “physical realm”
(h) Design and development of interactive tools such as games.
Purpose: To combine fun and learning, especially for the benefit of youths
(i) Copywriting services, including creative copywriting and editorial, especially in Khmer.
Purpose: To break down complex messages and deliver them to stakeholders in relatable and comprehensible ways
(j) Delivery of above services (a)-(i) in Khmer, English and French.
Purpose: To deliver information, messages and experiences across the three official languages of the Extraordinary Chambers
(k) Substantial staff presence inside Cambodia.
Purpose: To engage with and understand target audiences and the needs of the ECCC
(l) At least 12 years of demonstrated industry experience providing the above services or some combination thereof.
Purpose: To ensure quality
4. Further information:
UNAKRT anticipates awarding the contract to the successful vendor in November 2022.
All vendors who respond to this REOI and wish to submit proposals are required to accept the United Nations General Conditions of Contract for the Provision of Services. These can be found at: https://www.un.org/Depts/ptd/about-us/conditions-contract
5. Important notice:
When replying to this EOI, please send email to the attention of UNAKRT/UNESCAP Procurement Officer, Referencing REOI/UNAKRT/2022/03, email: email@example.com.
Please state the name of your company, your vendor registration number (if already registered with UNAKRT), and if not your full contact details. This EOI does not constitute a solicitation; and UNAKRT reserves the right to change or cancel the requirement at any time.
Vendors will be assessed against (1) their ability and (2) demonstrated experience in delivering the above-mentioned services. In this regard, vendors are encouraged to showcase during the formal solicitation process their previous experiences rendering such services.
Responding to this request:
1. Interested vendors must complete the Vendor Response Form and return it to the attention of UNAKRT Procurement Assistant, no later than 8 July 2022.
2. Vendor Response Forms must be completed in full. The UN reserves the right to reject Expressions of Interest documents that are incomplete, or are received after the stated deadline.